When we called, they stated that they did not receive anything. Vivint suggested that I email them all documents to their email address: . I did what they suggested but when we called again, they did not receive it. By this
time we were staying in a motel that we are still currently staying in, slowly transitioning to base housing. Upset
and frustrated, we called and spoke w/ Vivint Rep Justin who worked in Account Resolutions. While on the phone w/ Justin, my wife emailed all documents to him.